Our Aim
Clearing and Forwarding Simplified. Your Business Growth is Our Priority.
To be the only choice of importer and exporter by providing all clients with the highest level of service and offering an excellent service orientated approach in addressing all their Logistics, Custom and Licensing needs.
Our visions is to constantly exceed customer expectations by providing superior freight forwarding, transportation solutions including air, ocean, and customs brokerage and logistics services.
We aspire to become the first choice of importers and exporters. Our group's unanimous approach with sheer conviction promises all clients of our hell-bent attitude towards providing the best service possible in addressing all topics which pertain to clearing and forwarding, logistics, customs and other adjoined subjects. We are highly passionate about our craft and grant equality and fair treatment to our clientele and thereon invigorate our goodwill through their trust & satisfaction in our delivery. We firmly believe in having & maintaining a direct relationship with our clientele and give credence to the idea that one's success complements that of the other. So therefore as we have been engaged in our journey thus far, we will doubtlessly continue striving forward to grow with our clients.
Instituted in 1996 with the ideal amalgamation of key mindset and goal, F&I services holds a rich history of 26 years. Since inception, we strived hard to position ourselves favorably within the industry and are currently distinguished & famed as the pioneers in the field. The genuine nature of our service delivery coupled with customer service etiquette has stationed us in the forefront of our domain.
Unlike other clearing and forwarding agents we are backed by technology. We use our very own software to work with the clients, Sri Lanka Customs, Ports Authority and other organizations. Unlike other forwarders, we have software engineers in our company, marketing and sales experts and staff who possess over 30 years of work experience.
Genuinity is the primary focus and our core aim is client satisfaction.
A choice that makes the difference.
F & I Services is committed to helping its clients reach their goals, personalize their experiences, provide an innovative environment and to make a difference. Our strong sense of identification with clients means that we are constantly striving to provide solutions, even for issues they aren’t yet aware of. To this end, we adopt a progressive approach to technology and other techniques.
This sense of identification also means we value and promote seamless interaction with clients’ own teams, and ensure the best value is obtained from the service we are providing and the clientele trust towards the service we are providing.
Today, we are proud to say that our organization has unparalleled expertise in terms of Performance, Quality, and Satisfactory service. Looking back through our history, it is clear that we have maintained an excellent trust-worthy relationship with the Sri Lanka Customs, Sri Lanka Ports Authority, Sri Lanka Standards Institute, Import Control and Export Control Department, International Technological Institute and other government organizations.
We have a strong core philosophy in offering a service based on Trust, Honesty, and Customer Fulfillment, which is more important to us than financial satisfaction. As a result, we are prepared to take on any challenge thanks to our huge work and our seasoned and highly qualified team.